Privacy Policy
Privacy Policy of Crazysmall.com
Effective Date: June 28, 2025
Last Updated: June 28, 2025
1. Introduction
Crazysmall.com (“we,” “us,” or “our”) values your privacy and complies with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), China’s Personal Information Protection Law (PIPL), and other applicable laws. This policy explains:
- How we collect, use, store, and protect your personal data;
- Your rights over your personal information;
- How we share data with third parties (e.g., Facebook).
By using this site, you consent to this policy. If you disagree, please discontinue use immediately.
2. Information We Collect and How We Use It
A. Directly Provided Information
When you register, transact, or contact us, we collect:
| Data Type | Purpose | Legal Basis |
|---|---|---|
| Name, email, phone | Account management, order processing, customer support | Contract fulfillment |
| Payment details | Transaction completion (encrypted) | Contract fulfillment |
| Shipping address | Product delivery and returns | Contract fulfillment |
| Feedback/reviews | Service improvement | Legitimate interests |
B. Automatically Collected Information
Via cookies, logs, and similar technologies:
- Device data (IP address, browser, OS);
- Usage patterns (pages visited, clickstream, session duration);
- Location (approximated via IP/GPS for regional services).
Purposes: Optimize user experience, fraud prevention, ad analytics (e.g., Facebook Pixel).
3. Third-Party Data Sharing
We share data only when necessary:
- Service providers: Logistics partners (for delivery), payment gateways (e.g., Stripe, PayPal) .
- Advertising: Anonymous tracking via Facebook Pixel for ad performance; opt-out via Facebook Ad Preferences or browser settings.
- Legal compliance: Disclosures required by courts or government authorities.
4. Your Rights
You may:
- Access/Correct your personal data;
- Delete non-essential information;
- Withdraw consent for marketing or data processing;
- Opt out of targeted advertising;
- Lodge complaints with regulators (e.g., EDPS, CCPA agencies).
To exercise these rights, email privacy@crazysmall.com. We respond within 15 business days.
5. Data Security and Retention
- Security: TLS/SSL encryption, access controls, regular audits, staff training.
- Retention: Kept only for business needs (e.g., transaction records: 6 years) or legal requirements.
- Storage: Primarily on servers in China; cross-border transfers use GDPR-compliant safeguards.
6. Children’s Privacy
- We do not knowingly collect data from individuals under 16.
- Parents/guardians may request data deletion by contacting us.
7. Policy Updates and Contact
- Updates: Material changes notified via website notice or email.
- Questions: Contact our Privacy Officer, Ms. Li, at sales@crazysmall.com.
- Regulators: National Cyberspace Administration (China), http://www.cac.gov.cn.
8. Additional Notes
- Facebook Integration: This policy supplements Facebook’s default statement; conflicts are resolved in favor of this policy.
- Third-Party Links: External sites (e.g., payment portals) operate under their own policies